Effective Date: June 23, 2026
At LinkNitro ("we," "us," or "our"), we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, store, and share your personal data when you access and use our services through linknitro.app (the "Site") and the LinkNitro platform.
By using our services, you agree to the collection and use of your personal data as outlined in this Privacy Policy. If you do not agree with this policy, you should refrain from using our services.
1. Information We Collect
1.1 Personal Information
When you register for a LinkNitro account, we collect:
- Full name
- Email address
- Username
- Billing address (for paid plans)
- Payment information (processed by third-party payment processors — we do not store card details)
1.2 Account Activity Data
We collect data related to your use of the platform, including:
- Short links you create
- QR codes you generate
- Bio pages you build
- Custom domains you connect
- Campaigns, channels, and pixels you configure
- API keys and usage
1.3 Click and Analytics Data
When someone clicks a link created on our platform, we automatically collect:
- IP address (used to determine approximate geographic location)
- Country, region, and city
- Browser type and version
- Operating system and device type
- Referral source (where the user came from)
- Timestamp of the click
- Language settings
This data is used to generate analytics for our users. We do not use this data to personally identify the individuals who click links.
1.4 Usage Information
We collect non-personal usage data about how you interact with our platform, including:
- Pages visited
- Features used
- Session duration
- Error logs
1.5 Communications
If you contact us for support or send us feedback, we may retain records of that correspondence.
1.6 Cookies and Tracking Technologies
We use cookies and similar technologies to maintain your session, remember your preferences, and collect usage analytics. See Section 8 for more details.
2. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Details |
|---|---|
| Account Management | Create and manage your account, verify your identity, and provide customer support |
| Service Delivery | Provide access to all LinkNitro features including link shortening, QR codes, bio pages, and analytics |
| Analytics | Generate click and performance reports for your links and campaigns |
| Billing | Process payments, manage subscriptions, and send invoices |
| Communication | Send service updates, security alerts, and account notifications |
| Marketing | Send promotional communications if you opt in (you may unsubscribe at any time) |
| Security | Detect fraud, abuse, and unauthorized access; enforce our Terms of Service |
| Improvement | Analyze platform usage to improve features and user experience |
| Legal Compliance | Comply with applicable laws, regulations, and legal processes |
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Contract Performance: Processing necessary to provide the services you requested
- Legitimate Interests: Analytics, security, fraud prevention, and platform improvement
- Legal Obligation: Compliance with applicable laws and regulations
- Consent: Marketing communications and optional cookies (where required)
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following situations:
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating the platform, including:
- Payment processors (e.g., PayPal, Stripe)
- Email delivery services
- Cloud hosting providers
- Analytics services
These providers are contractually obligated to keep your data confidential and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your personal information if required to do so by law or in good-faith belief that such action is necessary to:
- Comply with a legal obligation or court order
- Protect and defend the rights or property of LinkNitro
- Prevent or investigate possible wrongdoing in connection with our services
- Protect the personal safety of users or the public
4.3 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
4.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
5. Click Data and End-User Privacy
When your audience clicks on links you create through LinkNitro, we collect the click data described in Section 1.3. As a LinkNitro user, you are responsible for:
- Informing your audience that their click data may be collected
- Complying with applicable privacy laws (GDPR, CCPA, etc.) when using tracking pixels and retargeting features
- Obtaining appropriate consent from your end users where required by law
We process this click data on your behalf as a data processor. You, as the link creator, are the data controller for this data.
6. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with our legal obligations:
| Data Type | Retention Period |
|---|---|
| Account information | Until account deletion + 30 days |
| Click analytics data | Duration of account + 30 days after deletion |
| Payment records | 7 years (legal/tax requirement) |
| Support communications | 2 years |
| Security logs | 12 months |
When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
7. Your Data Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal data (subject to legal retention requirements)
- Restriction: Request that we restrict the processing of your personal data
- Portability: Request to receive your data in a structured, machine-readable format
- Objection: Object to the processing of your personal data for direct marketing
- Withdraw Consent: Withdraw any previously given consent at any time
To exercise any of these rights, please contact us at support@linknitro.app. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
If you are in the EEA and believe we have not handled your data in compliance with GDPR, you have the right to lodge a complaint with your local data protection authority.
8. Cookies and Tracking Technologies
8.1 What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide a better experience by remembering your preferences and collecting usage data.
8.2 Types of Cookies We Use
| Type | Purpose |
|---|---|
| Essential Cookies | Required for the platform to function (login sessions, security) |
| Preference Cookies | Remember your settings and preferences |
| Analytics Cookies | Understand how users interact with our platform |
| Marketing Cookies | Used for retargeting (only with your consent) |
8.3 Managing Cookies
You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our platform. Where required by law, we will obtain your consent before placing non-essential cookies.
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal data, including:
- SSL/TLS encryption for all data in transit
- Encrypted storage of sensitive account information
- Access controls limiting who can access your data internally
- Regular security reviews and monitoring
- Secure API key management
However, no method of data transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your personal data, we will notify you as required by applicable law.
10. Children's Privacy
LinkNitro is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a user under 18 has provided personal data, we will take immediate steps to delete such information. If you believe a child has provided us with personal data, please contact us at support@linknitro.app.
11. International Data Transfers
Your personal data may be transferred to and stored on servers located outside your country of residence. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place, such as standard contractual clauses where required.
By using our services, you consent to the transfer of your data to countries outside of your residence, which may have different data protection standards than your home country.
12. Third-Party Links
Our platform may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When material changes are made, we will:
- Post the updated policy on our website
- Update the "Effective Date" at the top of this policy
- Notify you by email or in-platform notification for significant changes
Your continued use of LinkNitro after any changes to this Privacy Policy indicates your acceptance of the updated terms.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
LinkNitro Email: support@linknitro.app Website: https://linknitro.app
We will respond to all privacy-related inquiries within 30 days.